FAQs

A: We believe in giving you peace of mind that fits your budget. Our expert team will walk you through all available warranty packages, helping you choose the perfect level of coverage for your business needs. Whether you're running a single van or managing a fleet, we'll find the right level of protection for you.

A: The comprehensive warranty packages we offer typically cover: Engine components Gearbox and transmission Electrical systems Steering and suspension Braking systems Fuel system Cooling system Air conditioning (if manufacturer-fitted)

A: We work with a network of approved repairers across the UK. Don't worry if you're not near our Hampshire base - we'll help you find a trusted local garage for warranty work.

A: We advise you to contact us as soon as you notice an issue. During the initial call, we’ll guide you through the process step by step. 

A: We offer flexible warranty periods to suit your needs. A free 3-month warranty is provided as standard and extended warranty options are available for extra coverage when the initial warranty purchase period expires. With extended warranties, coverage can be tailored to your annual mileage.

A: We take a practical approach to accessories which is as follows: Accessories we fit during purchase are covered under warranty Manufacturer-fitted accessories are included in the coverage Previously fitted accessories (like additional lighting, split charge systems, diesel heaters, or A/V equipment) aren't covered under warranty For complete clarity, we're always happy to discuss specific accessories and explain exactly what's protected when you purchase a commercial vehicle from us. ...

A: Yes! Our warranties can typically be transferred to a new owner, which can help increase your van's resale value. Just let us know about the change of ownership, and we'll handle the paperwork.

A: Absolutely! While we're based in West Meon, Hampshire, our warranty coverage is valid nationwide. We have partnerships with repairers across the country to keep you moving, wherever your business takes you.

A: Many of our warranty packages include breakdown coverage. If you’d like to prioritise roadside assistance and recovery with your van’s extended warranty, then speak to us about including this in your package. 

A: To keep the warranty protection in place for your van, we strongly advise that you: Stick to the recommended service schedule Keep records of all maintenance Use approved repairers for servicing Report any issues promptly Follow the manufacturer's guidelines for vehicle care